.page-faq {
  background: var(--paper);
  color: var(--text);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  background: var(--ink);
  color: var(--paper);
  padding: calc(var(--nav-h) + 32px) 0 0;
  overflow: hidden;
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: 30px;
  padding-bottom: 34px;
}

.page-faq .faq-hero__lead .idx-breadcrumb {
  margin-bottom: 20px;
}

.page-faq .faq-hero__lead .idx-breadcrumb__item,
.page-faq .faq-hero__lead .idx-breadcrumb__sep {
  color: var(--leaf);
}

.page-faq .faq-hero__lead .idx-eyebrow {
  margin: 0 0 12px;
  color: var(--gold);
}

.page-faq .faq-hero__lead h1 {
  margin: 0 0 18px;
}

.page-faq .faq-hero__lead .idx-lead {
  margin: 0 0 26px;
  max-width: 34em;
  color: rgba(247, 242, 232, .86);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-faq .faq-routes {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
  align-content: start;
}

.page-faq .faq-routes__link {
  display: grid;
  grid-template-columns: 32px 1fr auto;
  align-items: center;
  gap: 12px;
  padding: 13px 16px;
  border: 1px solid rgba(247, 242, 232, .18);
  border-left: 3px solid var(--leaf);
  background: rgba(247, 242, 232, .05);
  color: var(--paper);
  text-decoration: none;
  transition: background .18s var(--ease), border-color .18s var(--ease);
}

.page-faq .faq-routes__link:hover,
.page-faq .faq-routes__link:focus-visible {
  background: rgba(247, 242, 232, .13);
}

.page-faq .faq-routes__item--red .faq-routes__link { border-left-color: var(--red); }
.page-faq .faq-routes__item--gold .faq-routes__link { border-left-color: var(--gold); }
.page-faq .faq-routes__item--jade .faq-routes__link { border-left-color: var(--jade); }
.page-faq .faq-routes__item--violet .faq-routes__link { border-left-color: var(--violet); }
.page-faq .faq-routes__item--deep .faq-routes__link { border-left-color: var(--ink-deep); }

.page-faq .faq-routes__no {
  font-family: var(--mono);
  font-size: 13px;
  letter-spacing: .02em;
  color: var(--leaf);
}

.page-faq .faq-routes__name {
  font-size: 16px;
  font-weight: 600;
}

.page-faq .faq-routes__count {
  font-family: var(--mono);
  font-size: 12px;
  letter-spacing: .02em;
  color: var(--gold);
}

.page-faq .faq-hero__figure {
  margin: 0;
}

.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  height: auto;
}

.page-faq .faq-hero__flag {
  height: 5px;
  background: var(--flag);
}

/* ---------- 分组导航 ---------- */
.page-faq .faq-nav {
  background: var(--paper);
  border-bottom: 1px solid var(--mist);
}

.page-faq .faq-nav__list {
  display: flex;
  gap: 8px;
  list-style: none;
  margin: 0;
  padding: 14px 0;
  overflow-x: auto;
  scrollbar-width: none;
}

.page-faq .faq-nav__list::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-nav__link {
  display: inline-block;
  white-space: nowrap;
  padding: 8px 14px;
  border: 1px solid var(--mist);
  border-radius: 999px;
  color: var(--ink);
  font-size: 14px;
  text-decoration: none;
  transition: background .18s var(--ease), color .18s var(--ease), border-color .18s var(--ease);
}

.page-faq .faq-nav__link:hover,
.page-faq .faq-nav__link:focus-visible {
  background: var(--ink);
  border-color: var(--ink);
  color: var(--paper);
}

/* ---------- 分组 ---------- */
.page-faq .faq-group {
  padding: 52px 0 0;
}

.page-faq .faq-group__head {
  display: grid;
  gap: 8px;
  padding-bottom: 18px;
}

.page-faq .faq-group__no {
  font-family: var(--mono);
  font-size: 13px;
  letter-spacing: .02em;
  color: var(--red);
}

.page-faq .faq-group__head .idx-title {
  margin: 0 0 8px;
}

.page-faq .faq-group__head .idx-note {
  margin: 0;
  max-width: 42em;
}

.page-faq .faq-group--top .idx-shell {
  border-left: 2px solid var(--gold);
  padding-left: 18px;
}

/* ---------- 问答条目 ---------- */
.page-faq .faq-item {
  border-top: 1px solid var(--mist);
}

.page-faq .faq-item__summary {
  display: grid;
  grid-template-columns: 36px 1fr 18px;
  align-items: start;
  gap: 10px;
  padding: 18px 0;
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-item__summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__summary:focus-visible {
  outline: 2px solid var(--jade);
  outline-offset: 3px;
}

.page-faq .faq-item__no {
  font-family: var(--mono);
  font-size: 13px;
  letter-spacing: .02em;
  color: var(--ink);
  opacity: .45;
  padding-top: 5px;
}

.page-faq .faq-item__q {
  font-size: 18px;
  font-weight: 700;
  line-height: 1.5;
  color: var(--ink);
}

.page-faq .faq-item__mark {
  position: relative;
  width: 14px;
  height: 16px;
  margin-top: 8px;
}

.page-faq .faq-item__mark::before {
  content: "";
  position: absolute;
  top: 1px;
  left: 3px;
  width: 7px;
  height: 7px;
  border-right: 1px solid var(--ink);
  border-bottom: 1px solid var(--ink);
  transform: rotate(45deg);
  transition: transform .2s var(--ease), top .2s var(--ease);
}

.page-faq details[open] > .faq-item__summary .faq-item__mark::before {
  top: 4px;
  transform: rotate(-135deg);
}

.page-faq .faq-item__body {
  padding: 0 0 22px;
  font-size: 16px;
  line-height: 1.85;
  color: var(--text);
}

.page-faq .faq-item__body p {
  margin: 0;
  max-width: 38em;
}

.page-faq .faq-steps {
  counter-reset: step;
  list-style: none;
  margin: 12px 0 0;
  padding: 0;
  display: grid;
  gap: 8px;
  max-width: 38em;
}

.page-faq .faq-steps li {
  position: relative;
  padding-left: 28px;
  font-size: 15px;
  line-height: 1.7;
}

.page-faq .faq-steps li::before {
  counter-increment: step;
  content: counter(step, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: .25em;
  font-family: var(--mono);
  font-size: 12px;
  letter-spacing: .02em;
  color: var(--jade);
}

.page-faq .faq-item__actions {
  margin-top: 14px;
}

.page-faq .faq-item__actions .idx-copy {
  font-size: 13px;
  padding: 6px 12px;
}

/* ---------- 客服区 ---------- */
.page-faq .faq-help {
  margin-top: 68px;
  background: var(--ink-deep);
  color: var(--paper);
  padding: 54px 0 60px;
}

.page-faq .faq-help__grid {
  display: grid;
  gap: 34px;
  align-items: center;
}

.page-faq .faq-help__col .idx-eyebrow {
  margin: 0 0 12px;
  color: var(--gold);
}

.page-faq .faq-help h2 {
  margin: 0 0 16px;
}

.page-faq .faq-help__lead {
  margin: 0 0 22px;
  max-width: 36em;
  font-size: 16px;
  line-height: 1.85;
  color: rgba(247, 242, 232, .86);
}

.page-faq .faq-help__checks {
  list-style: none;
  margin: 0 0 26px;
  padding: 0;
  display: grid;
  gap: 9px;
}

.page-faq .faq-help__checks li {
  position: relative;
  padding-left: 22px;
  font-size: 15px;
  line-height: 1.7;
  color: rgba(247, 242, 232, .86);
}

.page-faq .faq-help__checks li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .72em;
  width: 11px;
  height: 1px;
  background: var(--gold);
}

.page-faq .faq-help__contact {
  margin: 0 0 24px;
}

.page-faq .faq-help .idx-contact-label {
  color: var(--leaf);
}

.page-faq .faq-help .idx-contact-value {
  color: var(--paper);
}

.page-faq .faq-help__actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 12px;
}

.page-faq .faq-help .idx-copy {
  border-color: rgba(247, 242, 232, .3);
  background: transparent;
  color: var(--paper);
}

.page-faq .faq-help__figure {
  margin: 0;
}

.page-faq .faq-help__figure img {
  display: block;
  width: 100%;
  height: auto;
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: 1.05fr .95fr;
    gap: 48px;
    align-items: start;
    padding-bottom: 44px;
  }

  .page-faq .faq-group__head {
    grid-template-columns: 72px 1fr;
    gap: 16px;
    align-items: start;
    padding-bottom: 22px;
  }

  .page-faq .faq-item__body {
    padding-left: 46px;
  }

  .page-faq .faq-item__q {
    font-size: 20px;
  }

  .page-faq .faq-group {
    padding-top: 64px;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-help {
    padding: 68px 0 76px;
  }

  .page-faq .faq-help__grid {
    grid-template-columns: 1.05fr .95fr;
    gap: 52px;
  }
}

@media (max-width: 420px) {
  .page-faq .faq-group--top .idx-shell {
    padding-left: 14px;
  }

  .page-faq .faq-item__summary {
    grid-template-columns: 30px 1fr 16px;
    gap: 8px;
  }

  .page-faq .faq-item__q {
    font-size: 17px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-routes__link,
  .page-faq .faq-nav__link,
  .page-faq .faq-item__mark::before {
    transition: none;
  }
}